The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing or promotional purposes.
Welcome to Summit Mold Remediation. These Terms & Conditions govern your access to and use of our website and the mold inspection, mold remediation, and related property services we provide throughout Raleigh and North Carolina. Please read them carefully, by using our website or services, you agree to be bound by these terms.
ACCEPTANCE OF TERMS
By accessing our website, requesting a quote, or scheduling a service, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy, and that you are at least 18 years of age or have the consent of a parent or legal guardian. If you do not agree with any part of these terms, please do not use our website or services.
USE OF THE WEBSITE
We grant you a limited, non-exclusive, revocable license to access and use our website for personal, non-commercial purposes. You agree not to:
We reserve the right to suspend or terminate access to anyone who violates these terms.
OUR SERVICES
Summit Mold Remediation provides services that may include mold inspection and assessment, mold remediation and removal, black mold remediation, attic mold removal, crawl space mold removal, basement mold removal, indoor air quality testing, leak detection, asbestos testing, and water damage restoration. Service descriptions, availability, and details may be listed on our website or discussed during your consultation. We strive to keep all information accurate and current, but we do not warrant that descriptions, pricing, or other content are complete, error-free, or up to date at all times.
INSPECTIONS, TESTING & REPORTS
Mold inspections, air quality tests, and laboratory results describe the conditions observed at a specific property on a specific date, using the methods and access available at that time. Mold can exist in concealed locations, inside wall cavities, beneath flooring, above ceilings, or within building materials, that cannot be identified without invasive investigation. An inspection or clearance test is not a guarantee that a property is free of mold, moisture, or related damage, now or in the future. Reports we prepare are for the use of the client who commissioned them and should not be relied upon by third parties without our written consent.
NO HEALTH OR MEDICAL ADVICE
Information provided by Summit Mold Remediation, on our website, in our reports, or by our technicians, is for general informational purposes only and is not medical advice, diagnosis, or treatment. Individual reactions to mold vary. We do not diagnose health conditions or assess whether a property is safe for any particular person's health circumstances. If you have health concerns you believe may be related to mold exposure, please consult a qualified medical professional.
QUOTES, ESTIMATES & PRICING
Any quote or estimate we provide is based on the information available at the time and is not a final, binding price. Mold remediation frequently uncovers conditions that were not visible during the initial assessment, hidden moisture, additional contaminated material, structural damage, or a moisture source larger than first identified. The actual scope and cost of work may change once these conditions are exposed, and we will communicate any material changes to you before proceeding. Prices are subject to change, and the terms of the written service agreement or invoice you receive will govern the work performed.
SCHEDULING, ACCESS & CANCELLATIONS
You are responsible for providing safe and reasonable access to the areas where work is to be performed, including crawl spaces, attics, and basements, and for disclosing known hazards, prior water damage, or previous repairs. Delays caused by lack of access, unsafe conditions, or inaccurate information may affect scheduling and cost. If you need to reschedule or cancel an appointment, we ask that you notify us as early as possible. We reserve the right to reschedule appointments due to weather, staffing, equipment, or other circumstances beyond our reasonable control.
MOISTURE SOURCES & RECURRENCE
Mold requires moisture to grow. Where a remediation is completed but the underlying moisture source is not corrected, or where a new leak, flood, humidity issue, or ventilation problem develops after our work is finished, mold can return. Any warranty we provide applies only to the areas and materials described in your written service agreement, and is conditional on the recommended moisture corrections being completed and maintained. Recurrence caused by a new or uncorrected moisture source is not covered.
PAYMENT TERMS
Payment is due according to the terms stated in your written service agreement or invoice. Unless otherwise agreed in writing, payment is due upon completion of the work. We may require a deposit before scheduling larger projects. Late balances may be subject to reasonable interest or collection costs as permitted by North Carolina law. Where a project is being submitted to an insurance carrier, you remain responsible for payment regardless of whether, or how quickly, your claim is approved or paid.
INSURANCE CLAIMS
We are happy to provide documentation, photos, and reports to support an insurance claim. However, Summit Mold Remediation is not an insurance adjuster and does not negotiate, adjust, or guarantee the outcome of any claim. Coverage decisions rest entirely with your insurance carrier, and mold coverage in North Carolina policies is often limited or excluded.
SMS & TEXT MESSAGING
By providing your mobile number and opting in, through a form on our website or by giving consent directly, you agree to receive text messages from Summit Mold Remediation. Message types may include appointment confirmations and reminders, service updates, follow-ups, quotes, account notifications, and occasional offers where you have consented.
The phone numbers obtained as part of the SMS consent process are never shared with third parties for marketing purposes. For more detail on how we handle your information, please see our Privacy Policy.
INTELLECTUAL PROPERTY
All content on this website, including text, graphics, logos, photographs, before-and-after images, and page design, is the property of Summit Mold Remediation or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or create derivative works from our content without our written permission.
USER-SUBMITTED CONTENT
If you submit a review, testimonial, photo, comment, or other content to us, you grant Summit Mold Remediation a non-exclusive, royalty-free, perpetual license to use, display, and reproduce that content in connection with our marketing and services. You confirm that you have the right to share any content you submit and that it does not violate the rights of others.
THIRD-PARTY LINKS & SERVICES
Our website may include links to third-party websites or services that we do not control. We provide these links for convenience only and are not responsible for the content, products, or practices of any third party. Your use of third-party sites is at your own risk and subject to their terms.
DISCLAIMERS
We perform our services with reasonable skill and care, in line with recognized industry standards. Our website and its content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not guarantee that the website will be uninterrupted, secure, or error-free. Any warranties relating to services performed are limited to those expressly stated in your written service agreement or required by applicable law.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Summit Mold Remediation and its owners, employees, and contractors will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Where liability cannot be excluded, our total liability is limited to the amount you paid for the service giving rise to the claim.
INDEMNIFICATION
You agree to indemnify and hold harmless Summit Mold Remediation and its owners, employees, and contractors from any claims, losses, liabilities, or expenses (including reasonable legal fees) arising from your violation of these terms or your misuse of our website or services.
GOVERNING LAW & DISPUTES
These Terms & Conditions are governed by the laws of the State of North Carolina, without regard to its conflict-of-law principles. Any dispute arising from these terms or your use of our services shall be resolved in the state or federal courts located in Wake County, North Carolina, and you consent to the jurisdiction of those courts.
CHANGES & MISCELLANEOUS
We may update or modify these Terms & Conditions at any time. Changes are effective as soon as they are posted on this page, and the "Last updated" date will reflect the most recent revision. Your continued use of our website or services constitutes acceptance of the updated terms. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. These terms, together with our Privacy Policy and any written service agreement, make up the entire agreement between you and Summit Mold Remediation regarding your use of our website and services.
CONTACT INFORMATION
If you have any questions about these Terms & Conditions, please contact us:
